Mesh on AP's flushed with TIP

I am trying to building a mesh network using ingnite’s ss-w2-AC2600, The AP is flushed with V 2.6.0 but having trouble implementing the Mesh and getting the AP to communicate with ecloud…

TIP firmware cannot be managed by ecCLOUD, it can only be managed by the ecOpen cloud controller which will be released ETA next week. Can you clarify, is the unit now running Edge-core firmware or the TIP firmware? You can also email us at for more direct communication.

The unit is running Tip firmware.